With consumers now expecting to engage with products and brands in a much more enhanced manner, there are increasing opportunities for Consumer Products businesses to interact directly with consumers.
A discussion on whether Amazon.co.uk has breached any consumer protection legislation.
The Deloitte Consumer Review series aims to provide an insightful and impartial view of selected consumer trends that we believe will have a significant impact on Consumer businesses.
Whether your entire retail business operates online, or the internet is part of a multi-channel strategy, you need to ensure that you are complying with the Distance Selling Regulations to keep customers happy.
A discussion of the implications following the new ban on excessive payment surcharges.
A summary of the latest run of banking complaints to hit the media which focuses on the sales of "packaged accounts" to retail customers.
A discussion on how a joined-up multi-channel capability is now essential to ensure an effective customer experience.
How retailers can find a path to success that not only addresses the needs of their customers today, but is also flexible enough to continually evolve with rapidly evolving customer interest and expectations?
A new Consumer Rights Bill, to be unveiled around May 2013, aims to streamline confusing and overlapping legislation and regulation, and provide stronger protection for consumers.
The duty to make reasonable adjustments was first introduced under the Disability Discrimination Act 1995, which was replaced by the Equality Act 2010 from 1 October 2010.
The best way to avoid debts is to try and prevent them from happening. This can be done by using some simple but effective guidelines.
With a double dip recession just behind us, there remains a concern about the effect our straitened economic times might have on the independent schools sector.
We are pleased to announce the launch of UK Food and Beverage 2020 – A growing global appetite.
On 12 October 2012, the Office for Fair Trading issued a report and press release following an investigation into online retailers and their compliance with the Consumer Protection (Distance Selling) Regulations and other consumer protection law.
A recent and growing trend in the independent school sector is one of schools exploring the possibility of mergers with other schools.
Following our report in the July Insurance Brief on the Court of Appeal decision in Berent v Family Mosaic Housing & Another (2012), Robbins v Bexley London Borough Council (2012) is the latest case on the issue of local authority liability for tree root damage to come before the courts.
ADT supplied, for £9,000, a fire suppression system for Trebor’s popcorn plant (Trebor is a subsidiary of Cadburys).
Sales contracts dominate daily business life. In China their legal basis is mainly the PRC Contract Law of 1999.
The Department for Business, Innovation and Skills have released a consultation seeking views on the implementation of the Consumer Rights Directive (2011/83/EU) (CRD) into UK law.
We are pleased to present our latest Consumer Products M&A survey – Rising to the challenge.